HARLINGEN — Even though dispatchers can’t see what’s happening, they are the eyes and ears of emergency responders, the guides who ensure that the right responders get to an emergency as fast as possible.
They pride themselves on making sure police officers, firefighters and others get home safely.
“We are here 24 hours a day, 365 days a year, we’re considered the unsung heroes of the department,” said Harlingen Communications Manager Valentina Sauceda.
For their hard work and dedication, the Harlingen Police Department’s Communications/911 Center staff were recently chosen to be included in the National Emergency Number Association or NENA “#Thank You 911” video.
As the only agency in Cameron County to be chosen, the video will be played once every hour throughout this month on New York City’s “Time Square” giant video screen.
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